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The Crafts Council is a vibrant organisation dedicated to promoting crafts in the 21st century. And we're a London Living Wage employer. Come work with us!  

We are proud to be an equal opportunities employer and we seek to recruit, develop and retain a team fully representative of the diverse community we work with.  We fully support Access to Work applications.

Front of House Coordinator

We are looking for two Front of House Coordinators with a focus on Venue Hire or Volunteer Coordination to join our dynamic team.

In Spring 2020, the Crafts Council will open a new home for craft. The Crafts Council Gallery will present a dynamic programme of exhibitions and showcase the Crafts Council’s own collection. It will host a range of events including talks, seminars and workshops, and be a space for everyone to be inspired by craft.

What you will be doing:

As the first point of contact with visitors to the Crafts Council, this is a pivotal role in the organisation and you will provide an exceptional visitor experience to everyone who steps through the Crafts Council doors.  You will also be responsible for inspiring and informing the public about the gallery’s programme and encouraging further engagement through ticket & shop sales, donations and communications activity.

Additionally, each of the Front of House Coordinators have their own area of specialism: venue hire or volunteer coordination.

This is a hands-on role that offers much diversity to establish, grow and build new audiences.  It is a fantastic opportunity for someone with a passion and commitment to broadening and diversifying the audience for craft.

Who you are:

A friendly and well organised individual with previous experience in a similar public facing position.  You will have excellent people skills and enjoy building strong professional relationships. You will enjoy working both independently and collaboratively and thrive in a busy environment. You will be able to handle a busy workload, and consistently produce work to high standard.

If you feel that you have the qualities to make a difference and the desire to work with Crafts Council’s new gallery audiences, then we are very interested in hearing from you.

Job Type: Part-time x 3 days per week to be worked on a rota basis, Monday - Saturday

Salary: £20,500-£21,500 pro rata per annum depending on experience

For further information please click here.  In making an application for the role, please specify your area of specialist interest and tailor your application accordingly.

How to Apply:

Please send to recruitment@craftscouncil.org.uk:

  • Your CV. 
  • An Equal Opportunities Monitoring Form.  
  • A Supporting Statement explaining what attracts you to this role.  Provide evidence of how your skills meet the job requirements, specifically outlining your previous public facing experience

Please use the following title for your email:  Application for Front of House Coordinator – {name}

The deadline for applications is midnight Tuesday 11th February.

Interviews will take place on the 20th and 21st February 2020.

We are looking for our new Front of House Coordinators to start the week commencing 16th March 2020.

Crafts Council Gallery Volunteer opportunity

We are looking for enthusiastic people to welcome visitors to our new space, the Crafts Council Gallery.

In March 2020, we will open a new home for craft, which will house our own collection of craft pieces from the last 50 years. There will be an exciting range of exhibitions, plus talks, seminars and workshops. We want the Crafts Council Gallery to be a space for everyone to be inspired by craft.

We are looking for a new team of volunteers who will play a vital role in letting the public know about upcoming events and inspiring them to get into craft.

Our Gallery Volunteers will help us to provide outstanding visitor experience - engaging visitors with the gallery’s exhibitions, study and events, responding to visitor inquiries and supervising the works on display.

Our first exhibition at the Crafts Council Gallery will be Maker’s Eye, which looks at the Crafts Council Collection through the eyes of 13 makers who have contributed to the shaping of modern British craft. Their very personal selections amount to 150 objects ranging from the functional to the conceptual with a dizzying array of scale, texture, material and colour.

What will you be doing?

  • Provide a great welcome all our visitors.
  • Answer visitor questions and directing people to the Front of House Coordinators when appropriate.
  • Help maintain a safe environment.
  • Assist in emergency evacuations if needed (full training will be given)
  • Act as an ambassador for the Crafts Council Gallery

If you feel that you have the qualities to make a difference and the desire to help establish the Crafts Council Gallery as a welcoming space, then we are very interested in hearing from you.

Our full Gallery Volunteer Information pack is available here and this includes all details of how to apply.

Please use the Gallery Volunteer application form to apply.  

Please accompany your application form with our equal opportunities form.  

The deadline for receipt of applications is midnight Tuesday 18th February.

Informal group interviews will take place on the 25th and 26th February 2020.

Collect 2020 Volunteer Opportunity

We are looking for volunteers to support our Collect Fair being held at Somerset House in London, from 27th Feb- 1st March 2020.

Collect presents an unrivalled opportunity to see and buy exquisite craft-led works by artists and makers represented by British and international galleries. Filling three wings of Somerset House, Collect profiles the exceptional skill and intellectual rigour behind contemporary craft, featuring works in ceramics, glass, metal, wood and textiles alongside makers working in non-traditional materials with experimental techniques. 

Collect forms a key part of the Crafts Council’s work to make the UK the best place to create, see, collect and learn about contemporary craft. To find out more about Collect and the Crafts Council, visit www.collect2020.org.uk

Who are we looking for?

We would welcome applications from enthusiastic, friendly, professional and confident individuals who are keen to gain experience in the world of art fairs, the craft & design sector and events management. We would also like to speak to those looking for work experience as part of a related undergraduate course. Events experience desirable.

You will need to be committed to at least four half-days, with the possibility of late nights, between  24th February- 2nd March 2020.  Interviews will be held at the Crafts Council’s offices in London on 11th February 2020, and a briefing day on 20th February 2020.

How to Apply

Please click here to download the information pack with the Volunteer Specification and full details of how to apply.

The deadline for applications is 30th January 2020.

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