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How to get in touch with teams at the Crafts Council

Crafts Council Gallery on Pentonville Road, London

General Enquiries

Crafts Council
44a Pentonville Road
London
N1 9BY

Call +44 (0) 207 806 2500
Fax +44 (0) 207 837 6891
Email hello@craftscouncil.org.uk

Senior Management Team

The Senior Management Team provides leadership over the strategic direction, management and delivery of the Crafts Council, staff and its activities.

Natalie Melton, creative director and interim executive director
Nicky Dewar, learning and skills director
Adele Hill-King, finance and commercial director

Email executiveassistant@craftscouncil.org.uk

Departments

Business skills
The business skills team work with a wide range of experts to provide makers with information and advice to enable their businesses to flourish. Our innovation programme collaborates with cultural, academic and industrial partners to give makers access to new materials and innovative technologies and inspire them to push the boundaries of their practice.

Caroline Jackman, head of craft business skills
Amelia Lawrence, relationship manager
Rosalind Price-Cousins, business skills coordinator

Email makerdev@craftscouncil.org.uk
Email directory@craftscouncil.org.uk or call + 44 (0) 207 806 2542

Collect

Collect: the leading international fair for contemporary craft and design is presented by the Crafts Council and takes place at Somerset House.

Isobel Dennis, Collect fair director
Sarah Dormer, Collect fair officer
Daniella Wells, market consultant

Email collect@craftscouncil.org.uk

Communications
The communications team manages the website, social media, digital presence, press and marketing of all Crafts Council activity.

Jill Read, head of marketing and communications
Emily Collins, digital manager
Louise Kelly, brand and marketing manager
Max Campbell, marketing officer
Elijah Serumaga, digital marketing officer

Email comms@craftscouncil.org.uk for general enquiries
Email media@craftscouncil.org.uk for press enquiries
Email content@craftscouncil.org.uk for pitches and enquiries relating to online editorial

Crafts magazine
Our bi-monthly contemporary craft magazine.

Debika Ray, head of editoral
Isabella Smith, assistant editor
Natasha Levy, writer

For subscription-related enquiries, please email subscriptions@craftscouncil.org.uk

For advertising enquiries, please download our media pack and email advertising@craftscouncil.org.uk

For general enquiries, please email crafts@craftscouncil.org.uk

Development
The development team works to raise funds from individuals, businesses, Trusts and Foundations for our activities.

Lucrezia Serristori Bossi Pucci, head of development
Carolina Sansom, partnerships manager
Rachel Drayton, data and insights officer

Call +44 (0) 207 806 2543
Email development@craftscouncil.org.uk

Gallery
Our front of house team welcome visitors to our gallery and ensure that their experience is positive and rewarding. They manage all bookings, hires and public events.

Ben Bailey, front of house and volunteer co-ordinator
Laura Hollingworth, front of house & operations co-ordinator
Natasha Brune-Goodey, front of house co-ordinator
Jess Pierre-Ross, front of house assistant
Oie Slate, front of house assistant
Joyce Zale, front of house assistant
Lauryn Thomas, front of house assistant
Wing Sze Tong, front of house assistant
Denny Barrett, gallery cleaner

Email general enquiries to gallery@craftscouncil.org.uk
Email gallery hire requests to hire@craftscouncil.org.uk

Finance
The finance team manage the finances of the Crafts Council. All invoices should be copied in to the below address.

Chinwe Udenze, finance manager
Mary Pearce, finance officer
Dee Phillips, finance assistant
Nicky Smith, operations manager

Email finance@craftscouncil.org.uk

If your query is about Crafts magazine subscriptions payments please contact craftsmagazine@subscriptionhelpline.co.uk or call +44 (0)1293 312 216

Learning and participation
The learning and participation team covers learning across all formal education and informal settings.

Zoe Dennington, head of learning and participation
Nick Kidd, participation producer
Youcef Hadjazi, young people’s producer
Rebecca Goozee, education manager
Joanne Haywood, education manager
Jazz Willett, learning and participation co-ordinator
Melody Ramsay, saturday crafts club facilitator

Email participation@craftscouncil.org.uk

People
The people team lead on administration and organisational culture across a number of Crafts Council departments.

Charlotte Turton, head of people and inclusion
Karen Labi, people and administration manager
Rafaela Ricardo, inclusion and relationship development manager

Call +44 (0) 207 806 2500
Email HR and recruitment enquiries to recruitment@craftscouncil.org.uk

Public Programmes

The public programmes team develop and deliver exhibitions and manage the Crafts Council Collections.

Sumitra Upham, head of public programmes
Alasdair Lawrence, collections and loans officer
Hannah Ford, programmes producer
Stephanie Jong, exhibition manager
Deborah Ridley, collections and exhibition manager

Email exhibitions@craftscouncil.org.uk
Email collection@craftscouncil.org.uk

Research and policy
The research team manage the commissioning and analysis of evidence about the crafts sector and compile a monthly Research & Policy brief about the sector.

Julia Bennett, head of research and policy

Email policy@craftscouncil.org.uk or research@craftscouncil.org.uk

Public complaints procedure

We welcome your feedback both positive and constructive. If you have a concern you would like to raise with us, please refer to our Public Complaints Procedure.

Download

Public complaints procedure.pdf (248kb)Download

Contact us

General Enquiries

Senior Management Team

Departments

Public complaints procedure

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